Back Office Agent- SPANISH -Beginner/ Medium/ Advanced

  • Full Time
  • BRASOV

Majorel

Majorel designs, delivers and differentiates customer experience

REQUIREMENTS:

– Language: SPANISH language – beginner/ medium / advanced level
Medium business level of English language
– Counselor: Friendly attitude and proactively involved in assuring the happiness of the customers. Fast thinker and ability to resolve situations as they come on the spot with focus on attention to details. Excellent analytical skills as well as desire to improve data
– Team player: Being comfortable collaborating with the team. Being proactive in terms of data check is a big plus (people skills is also a nice touch)
– Passion: A strong desire for outstanding customer support
– IT skills: Knowledge of IT programs as well as fast fingers for typing
– Hobbyist: Being a food industry aficionado is desirable
– Veteran: Previous experience in a back office position is a big plus

RESPONSIBILITIES:

– Statistician: The ability to gather data and add data from both the customer and the company, manage online databases
– Counselor: Friendly attitude and proactively involved in assuring the happiness of the customers
– Law-abiding citizen: To respect the company`s rules and regulations regarding the handling of data
– Eye for detail: Quality checking your own work, Quality controlling and auditing of restaurant details
– Content Review: Monitor customer reviews and take follow up action where necessary

Our Offer:

– Attractive rewards and additional performance based bonuses
– Annual fixed bonuses
– Full private medical insurance & discounted prices for the dependents of the employee
– Child birth support
– Online library access for passionate book readers
– Health & Nutrition: Health and wellness services @ the office
– Various discounts for gym classes & other recreational activities
– Free development training, for both personal and professional purpose, via our E-Learning platform
– Multicultural and enthusiastic work environment
– Access to the company’s cultural events including well-known festivals in Romania
– Lunch vouchers

 

Incarcati CV-ul / maxim 5 mb per fisier

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